Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Super 8.8" IRS Loaded Differential Housing 3.55

                  Mustang Super 8.8" IRS Loaded Differential Housing 3.55

                  SKU: M400188355B

                  $1,415.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Shelby GT500 2020-2021 Underhood Rain Hat Graphic

                  Mustang Shelby GT500 2020-2021 Underhood Rain Hat Graphic

                  SKU: M1620001HATBW

                  $65.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Track Strut and Shock Kit

                  Mustang 2015-2023 Track Strut and Shock Kit

                  SKU: M18000F

                  $815.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 FR3 Track Suspension Single Front Service Strut

                  Mustang 2015-2023 FR3 Track Suspension Single Front Service Strut

                  SKU: M18001AG

                  $220.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2010 Front Lower Control Arm Upgrade Kit

                  Mustang 2005-2010 Front Lower Control Arm Upgrade Kit

                  SKU: M3075E

                  $485.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT350R Strut Tower Brace Kit

                  Mustang GT350R Strut Tower Brace Kit

                  SKU: M20201GT350

                  $450.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG 5.0L SPORT NON-ACTIVE W/VALANCE-CHROME TIP

                  MUSTANG 5.0L SPORT NON-ACTIVE W/VALANCE-CHROME TIP

                  SKU: M5200M5SCV

                  $3,000.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  ARB Ford Performance Parts Portable Air Compressor Kit

                  ARB Ford Performance Parts Portable Air Compressor Kit

                  SKU: M1830FPAC

                  $415.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Carbon Fiber Rear Deck Lid Trim Panel

                  Mustang GT500 2020-2022 Carbon Fiber Rear Deck Lid Trim Panel

                  SKU: M16600MCF

                  $725.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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