Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Cleveland Black Aluminum Valve Cover

                  Cleveland Black Aluminum Valve Cover

                  SKU: M6582Z351B

                  $385.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2001-2004 4.6L 2V Camshaft Drive Kit

                  Mustang 2001-2004 4.6L 2V Camshaft Drive Kit

                  SKU: M6004462V

                  $610.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Black Chrome Tips

                  SKU: M5200M8TBA

                  $2,145.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Ford Performance 47 LB/HR Fuel Injector Set

                  Mustang 2018-2020 Ford Performance 47 LB/HR Fuel Injector Set

                  SKU: M9593G302

                  $435.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Active Exhaust Upgrade Kit

                  Mustang Active Exhaust Upgrade Kit

                  SKU: M5200ACT1

                  $1,745.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  Ford Performance Cobra Jet Intake Manifold for 5.0L Coyote

                  SKU: M9424M50CJB

                  $1,650.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 5.0L 4V Ti-VCT Coyote Camshaft Drive Kit

                  Mustang 2015-2017 5.0L 4V Ti-VCT Coyote Camshaft Drive Kit

                  SKU: M6004A5015

                  $750.00

                  FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

                  FORD RACING COMPLETE DRESS UP KIT, CHROME FINISH WITH BLACK EMBLEMS

                  SKU: 302510

                  $330.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD SLANT EDGE BREATHER - GRAY

                  FORD SLANT EDGE BREATHER - GRAY

                  SKU: 302437

                  $50.00

                  Shipping: Ships by Aug 11
                  Pickup: Free at Dealer
                  Add to Cart
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