Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2016-2017 5.0L Coyote Engine Ignition Coil Set

                  Mustang 2016-2017 5.0L Coyote Engine Ignition Coil Set

                  SKU: M12029M50E

                  $350.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford GT Battery Charger Kit - US Spec

                  Ford GT Battery Charger Kit - US Spec

                  SKU: M10665A

                  $420.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

                  PUSH IN VALVE COVER BREATHER WITH FILTER AND FORD RACING LOGO

                  SKU: 302236

                  $33.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  Mustang 2018-2023 COYOTE 5.0L MANUAL TRANSMISSION CONTROL PACK

                  SKU: M6017M50B

                  $2,730.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2004 302/351W Performance Crankshaft Damper

                  Mustang 1964-2004 302/351W Performance Crankshaft Damper

                  SKU: M6316D302

                  $435.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

                  Mustang 1996-2021 5.0L Coyote and Modular Engines High-Torque Mini Starter

                  SKU: M11000C50

                  $330.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1985 Black Satin Valve Cover

                  Mustang 1964-1985 Black Satin Valve Cover

                  SKU: M6582A

                  $235.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 HP Matte Black Performance Pack 19x10" Rear Wheel

                  Mustang 2015-2023 HP Matte Black Performance Pack 19x10" Rear Wheel

                  SKU: M1007DC1910MB

                  $370.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1993 302/351 T-5 Bellhousing

                  Mustang 1979-1993 302/351 T-5 Bellhousing

                  SKU: M6392E

                  $425.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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