Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2005-2014 Coupe Dynamic Strut/Shock Kit

                  Mustang 2005-2014 Coupe Dynamic Strut/Shock Kit

                  SKU: M18000A

                  $810.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG GT 2015-2023 19" x 9" & 19" x 9.5" PERFORMANCE PACK WHEEL SET WITH TPMS KIT - MATTE BLACK

                  MUSTANG GT 2015-2023 19" x 9" & 19" x 9.5" PERFORMANCE PACK WHEEL SET WITH TPMS KIT - MATTE BLACK

                  SKU: M1007KM19XB

                  $1,705.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1996-2010 A/C Eliminator Kit

                  Mustang 1996-2010 A/C Eliminator Kit

                  SKU: M19216D46

                  $88.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Performance GT350R Brake Kit

                  Mustang 2015-2023 Performance GT350R Brake Kit

                  SKU: M2300Y

                  $5,880.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Bullitt™ Brake Kit

                  Mustang 2015-2023 Bullitt™ Brake Kit

                  SKU: M2300BUL

                  $3,030.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG GT350R STEERING WHEEL

                  MUSTANG GT350R STEERING WHEEL

                  SKU: M3600M350RA

                  $715.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Caster and Camber Alignment Eccentric Bolt Kit

                  Mustang 2005-2014 Caster and Camber Alignment Eccentric Bolt Kit

                  SKU: M3B236A

                  $62.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Ford Racing Wheel Center Cap

                  Mustang 2005-2014 Ford Racing Wheel Center Cap

                  SKU: M1096FR1

                  $73.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Carbon Fiber Hood Vent Kit

                  Mustang GT500 2020-2022 Carbon Fiber Hood Vent Kit

                  SKU: M16612C20

                  $1,360.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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