Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  549 results

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                  Mustang 2007-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

                  Mustang 2007-2011 Anti-Roll Bar/Sway Bar Replacement Bushing Kit

                  SKU: M5490BKB

                  $62.00

                  Shipping: Ships by Aug 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Track Lowering Spring Kit

                  Mustang 2015-2023 Track Lowering Spring Kit

                  SKU: M5300YA

                  $350.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 Handling Pack Fastener Kit

                  Mustang 2005-2014 Handling Pack Fastener Kit

                  SKU: MFR3FASTENERS

                  $155.00

                  Shipping: Ships by Aug 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Automatic IRS Pinion Flange

                  Mustang 2015-2024 Automatic IRS Pinion Flange

                  SKU: M4851M8A

                  $88.00

                  Shipping: Ships by Aug 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra 2003-2004 Pinion Flange

                  Mustang Cobra 2003-2004 Pinion Flange

                  SKU: M4851B

                  $73.00

                  Shipping: Ships by Aug 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2.3L EcoBoost Oil-Air Separator LH

                  Mustang 2.3L EcoBoost Oil-Air Separator LH

                  SKU: M6766A23

                  $275.00

                  Shipping: Ships by Aug 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1969-1973 Polished Aluminum Valve Cover

                  Mustang 1969-1973 Polished Aluminum Valve Cover

                  SKU: M6582Z351

                  $470.00

                  Shipping: Ships by Aug 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1981-1993 Crankshaft Damper

                  Mustang 1981-1993 Crankshaft Damper

                  SKU: M6316A50

                  $420.00

                  Shipping: Ships by Aug 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2017 Coyote Engine Manual Transmission Upfit Kit

                  Mustang 2015-2017 Coyote Engine Manual Transmission Upfit Kit

                  SKU: M12000M50

                  $360.00

                  Shipping: Ships by Aug 9
                  Pickup: Free at Dealer
                  Add to Cart
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