Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2018-2021 87mm Bullitt Throttle Body

Mustang 2018-2021 87mm Bullitt Throttle Body

SKU: M9926M50B

$305.00

Shipping: Ships by Jul 9

Pickup: Free at Dealer

Add to Cart

FORD TOTAL CARE CLEANING KIT

FORD TOTAL CARE CLEANING KIT

SKU: MFPPCLEAN3

$125.00

Shipping: Ships by Jul 9

Pickup: Free at Dealer

Add to Cart

Mustang 2015-2021 87mm Throttle Body Adaptor

Mustang 2015-2021 87mm Throttle Body Adaptor

SKU: M9474M5087

$130.00

Shipping: Ships by Jul 9

Pickup: Free at Dealer

Add to Cart

Mustang 2005-2014 Anti-Roll Bar/Sway Bar Replacement End Link

Mustang 2005-2014 Anti-Roll Bar/Sway Bar Replacement End Link

SKU: M5490LINKA

$105.00

Shipping: Ships by Jul 9

Pickup: Free at Dealer

Add to Cart

Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Chrome Tips

Mustang GT 2018-2023 5.0L Cat-Back Touring Exhaust System with Chrome Tips

SKU: M5200M8TCA

$2,145.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

2015-2023 Super 8.8" IRS RING AND PINION INSTALLATION KIT

SKU: M4210B3

$200.00

Shipping: Ships by Jul 9

Pickup: Free at Dealer

Add to Cart

Mustang SVT 1996-2011 5.4L Modular Rocker Arm Set

Mustang SVT 1996-2011 5.4L Modular Rocker Arm Set

SKU: M6529MSVT

$375.00

Shipping: Ships by Jul 9

Pickup: Free at Dealer

Add to Cart

302/351 Maximum Flow Aluminum Water Pump

302/351 Maximum Flow Aluminum Water Pump

SKU: M8501F351

$370.00

Shipping: Ships by Jul 9

Pickup: Free at Dealer

Add to Cart

Mustang 1964-1979 535HP Boss Crate Engine-Z2 Heads Front Sump Pan

Mustang 1964-1979 535HP Boss Crate Engine-Z2 Heads Front Sump Pan

SKU: M6007Z2427FFT

$13,000.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

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