Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories

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                  Number of Black commodities (12)

                  Number of Ford Performance commodities (64)

                  Number of Genuine Ford Accessory commodities (14)

                  Number of NOCO commodities (7)

                  Number of Air Design commodities (6)

                  Number of ARB commodities (1)

                  commodities in range $0 - $50 (43)

                  commodities in range $51 - $100 (46)

                  commodities in range $101 - $200 (53)

                  commodities in range $201 - $500 (132)

                  commodities in range $501 - Above (60)

                  96 results

                  price Range:

                  $0 - $50

                  price Range:

                  $101 - $200
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                  FPP MUSTANG PREMIUM 60OZ FLOOR MAT SET - BLACK

                  FPP MUSTANG PREMIUM 60OZ FLOOR MAT SET - BLACK

                  SKU: M13086M60

                  $195.00

                  Shipping: Ships by Sep 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  Ford Performance License Plate Frame-Brushed Stainless Steel

                  SKU: M1828SS304C

                  $40.00

                  Shipping: Ships by Sep 10
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $50.00

                  Shipping: Ships by Sep 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

                  Mustang 2018-2023 5.0L Powered By Ford Engine Dress Up Kit

                  SKU: M9680M50BA

                  $170.00

                  Shipping: Ships by Sep 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

                  Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

                  SKU: VJR3Z17E810B

                  $169.00

                  Shipping: Ships by Sep 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Tie Down Kit

                  Mustang 2015-2024 Tie Down Kit

                  SKU: M1700M

                  $145.00

                  Shipping: Ships by Sep 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 5.0L Chrome Fender Emblems/Badges Pair

                  Mustang 2015-2024 5.0L Chrome Fender Emblems/Badges Pair

                  SKU: M1447M50A

                  $40.00

                  Shipping: Ships by Sep 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance License Single Plate

                  Ford Performance License Single Plate

                  SKU: M1828FPONE

                  $15.00

                  Shipping: Ships by Sep 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Black and Chrome Wheel Center Cap Kit

                  Ford Black and Chrome Wheel Center Cap Kit

                  SKU: M1096KBCC

                  $26.00

                  Shipping: Ships by Sep 10
                  Pickup: Free at Dealer
                  Add to Cart
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