Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  Mustang 2011-2023 5.0L Coyote Exhaust Manifold Gasket and Hardware Kit

                  SKU: M9448M50

                  $88.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Plated Wheel Locks for Exposed Lugs

                  Chrome Plated Wheel Locks for Exposed Lugs

                  SKU: GR3Z1A043A

                  $70.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO REAR EMBLEM - MATTE BLACK

                  BRONCO REAR EMBLEM - MATTE BLACK

                  SKU: M1447BRMB

                  $80.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  Mustang 2011-2019 5.0L Coyote Automatic Transmission Flexplate and Bolts

                  SKU: M6375A50C

                  $99.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  5.0L Coyote "Powered by Ford" Black Coil Covers

                  5.0L Coyote "Powered by Ford" Black Coil Covers

                  SKU: M6P067M50BL

                  $55.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2015-2025 Lumen LED Trunk light Kit

                  Mustang 2015-2025 Lumen LED Trunk light Kit

                  SKU: VPR3Z13A756A

                  $99.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Wheel Center Cap

                  Ford Performance Wheel Center Cap

                  SKU: M1096FP3

                  $52.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  COYOTE GEN 2 OIL FILTER ADAPTER KIT

                  COYOTE GEN 2 OIL FILTER ADAPTER KIT

                  SKU: M6880M501

                  $88.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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