Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance

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                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-1995 460 Engine Swap Oil Pan Kit

                  Mustang 1979-1995 460 Engine Swap Oil Pan Kit

                  SKU: M6675A460

                  $320.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Case of 12 Ford Racing High Performance Oil Filters

                  Case of 12 Ford Racing High Performance Oil Filters

                  SKU: M6731FL1A

                  $230.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300G

                  $360.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

                  FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

                  SKU: 302137

                  $380.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  VALVE COVER HOLD DOWN WING NUTS:CHROME

                  VALVE COVER HOLD DOWN WING NUTS:CHROME

                  SKU: 302325

                  $39.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD RACING SLANT EDGE AIR CLEANER BLUE

                  FORD RACING SLANT EDGE AIR CLEANER BLUE

                  SKU: 302381

                  $235.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

                  Mustang 1985-1995 Small Block V8 Hydraulic Roller Tappet Camshafts

                  SKU: M6250E303

                  $450.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parking Only Sign

                  Ford Performance Parking Only Sign

                  SKU: M1827PARK

                  $35.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
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