Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 6.5' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 6.5' Bed

                  SKU: VHC3Z9910146D

                  $459.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Mat

                  Super Duty 2017-2025 Bed Mat

                  SKU: HC3Z99112A15B

                  $210.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

                  SKU: VDT4Z7855100F

                  $399.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Gravel

                  SKU: VML3Z2663812M

                  $309.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2024 Advantage Hard Folding (On Rail) 6.75' Bed Cover

                  Super Duty 2023-2024 Advantage Hard Folding (On Rail) 6.75' Bed Cover

                  SKU: VPC3Z99501A42E

                  $1,359.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  SKU: VKB3Z7855100H

                  $359.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit With Ford Logo

                  Off-Road Assistance Kit With Ford Logo

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  SKU: 4C3Z16450GAA

                  $555.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Console Vault® In-Vehicle Safe

                  Super Duty 2023-2025 Console Vault® In-Vehicle Safe

                  SKU: VPC3Z7806202A

                  $359.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
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