Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  SKU: VML3Z25600D20B

                  $339.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100P

                  $499.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 LED Bed Work Task Light

                  Super Duty 2017-2022 LED Bed Work Task Light

                  SKU: VHC3Z13A613C

                  $479.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Voxx Portable Rear Seat Entertainment

                  Voxx Portable Rear Seat Entertainment

                  SKU: VM1PZ10E947A

                  $1,019.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

                  Super Duty F-Series 2009-2010 Manual Trailer Tow Mirrors - Left Hand Side

                  SKU: 8C3Z17683AC

                  $240.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550B

                  $659.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  SKU: VML3Z1863812F

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty® 2023-2025 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code PQ- NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code PQ- NON-RETURNABLE

                  SKU: VPC3Z99501A42FA

                  $4,179.00

                  + $266.00 Installation
                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code Z1- NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code Z1- NON-RETURNABLE

                  SKU: VPC3Z99501A42FK

                  $4,179.00

                  + $266.00 Installation
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