Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Hitch Mounted Tilting Bike Carrier

                  Yakima Hitch Mounted Tilting Bike Carrier

                  SKU: VR2DZ7855100A

                  $939.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Bed MOLLE Panels 6.75ft Bed - Front

                  Super Duty 2023-2025 Putco Bed MOLLE Panels 6.75ft Bed - Front

                  SKU: VPC3Z99425B64C

                  $599.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule OverCast Awning

                  Thule OverCast Awning

                  SKU: VKB3Z99000C38FB

                  $639.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Low Profile Bed Rack

                  Yakima Low Profile Bed Rack

                  SKU: VLC3Z7855100B

                  $659.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Dash Letters - Electric Spice

                  Super Duty 2023-2025 Dash Letters - Electric Spice

                  SKU: VPC3Z9942528JC

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146N

                  $619.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

                  SKU: VPC3Z16268F

                  $739.00

                  Super Duty 2017-2022 Trailer Mounted Camera & TPMS without Pro Trailer Backup Assist

                  Super Duty 2017-2022 Trailer Mounted Camera & TPMS without Pro Trailer Backup Assist

                  SKU: LC3Z1A189DH

                  $940.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2017-2025 Black 5" Step Bars

                  Super Duty Crew Cab 2017-2025 Black 5" Step Bars

                  SKU: HC3Z16450HB

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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