Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2026 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® For 8' Styleside Bed

                  Super Duty 2017-2026 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® For 8' Styleside Bed

                  SKU: VPC3Z99501A42H

                  $1,349.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Platinum Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 6.75' Bed

                  Super Duty 2017-2025 Platinum Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 6.75' Bed

                  SKU: VJC3Z99501A42E

                  $549.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 TPMS Trailer Sensor Kit w/ Pro Trailer Backup Assist

                  Super Duty 2017-2022 TPMS Trailer Sensor Kit w/ Pro Trailer Backup Assist

                  SKU: LC3Z1A189BH

                  $650.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $1,198.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  Super Duty 2017-2026 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  SKU: PC3Z9900038B

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2017-2026 Black 5" Step Bars

                  Super Duty Regular Cab 2017-2026 Black 5" Step Bars

                  SKU: HC3Z16450FA

                  $580.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 REV Hard Folding Tonneau Cover for 8.0' Bed

                  Super Duty 2017-2022 REV Hard Folding Tonneau Cover for 8.0' Bed

                  SKU: VHC3Z99501A42P

                  $1,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  Super Duty 2017-2022 Trailer Sensor Kit with Pro Trailer Backup Assist

                  SKU: LC3Z1A189AJ

                  $940.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2017-2026 Black 5" Step Bars

                  Super Duty SuperCab 2017-2026 Black 5" Step Bars

                  SKU: HC3Z16450GA

                  $580.00

                  Shipping: Ships by Aug 31
                  Pickup: Free at Dealer
                  Add to Cart
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