Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Zinc Plated Wheel Locks for Hidden Lugs

                  Zinc Plated Wheel Locks for Hidden Lugs

                  SKU: FL1Z1A043A

                  $70.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2017-2022 RealTree Rear Seat Covers 60/40 in Brown

                  Super Duty Crew Cab 2017-2022 RealTree Rear Seat Covers 60/40 in Brown

                  SKU: VHC3Z2663812B

                  $329.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TruXedo Soft Roll Up Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2025 TruXedo Soft Roll Up Tonneau Cover for 6.75' Bed

                  SKU: VHC3Z99501A42A

                  $419.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2019-2022 Folding Rear Row Seat Covers 60/40 in Charcoal

                  Super Duty Crew Cab 2019-2022 Folding Rear Row Seat Covers 60/40 in Charcoal

                  SKU: VKC3Z2663812G

                  $229.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017 Chrome Manual Tailgate Latch Trim w/ LED

                  Super Duty 2017 Chrome Manual Tailgate Latch Trim w/ LED

                  SKU: VHC3Z1522404A

                  $99.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Air Design® Satin Black Door Molding Kit

                  Air Design® Satin Black Door Molding Kit

                  SKU: VJL3Z1820049B

                  $339.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Left Drivers Side Retractable Side Step

                  Super Duty 2023-2025 Left Drivers Side Retractable Side Step

                  SKU: VPC3Z17A958D

                  $449.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rooftop Tent Adaptor

                  Thule Rooftop Tent Adaptor

                  SKU: VML3Z9955100G

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $389.00

                  Shipping: Ships by Jul 11
                  Pickup: Free at Dealer
                  Add to Cart
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