Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Removable Roof Rack and Crossbar System

                  Thule Removable Roof Rack and Crossbar System

                  SKU: VNC3Z7855100A

                  $769.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2024 Advantage Hard Folding (On Rail) 6.75' Bed Cover

                  Super Duty 2023-2024 Advantage Hard Folding (On Rail) 6.75' Bed Cover

                  SKU: VPC3Z99501A42E

                  $1,359.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit With Ford Logo

                  Off-Road Assistance Kit With Ford Logo

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  Super Duty Regular Cab 2009-2016 Black 5" Step Bars

                  SKU: 4C3Z16450GAA

                  $555.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 8.0 Bed - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 8.0 Bed - NON-RETURNABLE

                  SKU: VPC3Z99501A42K

                  $5,899.00

                  + $140.00 Installation
                  Super Duty 2023-2025 Bushwacker Black Textured Finish Pocket Style Fender Flare Kit - Preassembled 4-Piece Kit

                  Super Duty 2023-2025 Bushwacker Black Textured Finish Pocket Style Fender Flare Kit - Preassembled 4-Piece Kit

                  SKU: VPC3Z16268A

                  $599.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023 Leer Group Stone Gray Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code D1- NON-RETURNABLE

                  Super Duty® 2023 Leer Group Stone Gray Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code D1- NON-RETURNABLE

                  SKU: VPC3Z99501A42FB

                  $4,179.00

                  + $266.00 Installation
                  Yakima Rack Mounted Lockable Cargo Box

                  Yakima Rack Mounted Lockable Cargo Box

                  SKU: VKB3Z7855100FB

                  $769.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Cargo Basket with Net

                  Thule Rack Mounted Cargo Basket with Net

                  SKU: VJT4Z7855100C

                  $599.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
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