Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2019 Black Platinum Lettering Tailgate Badge

                  Super Duty 2017-2019 Black Platinum Lettering Tailgate Badge

                  SKU: VHC3Z9942528H

                  $119.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

                  Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

                  SKU: HC3Z16A550J

                  $170.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2021 Smoke Chrome Black Oval w/o Camera Provision

                  Super Duty 2020-2021 Smoke Chrome Black Oval w/o Camera Provision

                  SKU: LC3Z9942528B

                  $170.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2021-2025 Venture Tec Rack for 6.75 Bed

                  Super Duty 2021-2025 Venture Tec Rack for 6.75 Bed

                  SKU: VMC3Z9955100A

                  $2,029.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  SKU: DC3Z2813300A

                  $150.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2008-2016 LED Warning Strobes w/ Up-Fitter Switch

                  Super Duty 2008-2016 LED Warning Strobes w/ Up-Fitter Switch

                  SKU: VEC3Z13C788A

                  $675.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2009-2016 Chrome 6" Step Bars

                  Super Duty Crew Cab 2009-2016 Chrome 6" Step Bars

                  SKU: CC3Z16450BB

                  $885.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Voxx Portable Rear Seat Entertainment

                  Voxx Portable Rear Seat Entertainment

                  SKU: VM1PZ10E947A

                  $1,019.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Gatorback FX4 Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550B

                  $659.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
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