Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2024 Chrome Exhaust Tip

                  Super Duty 2017-2024 Chrome Exhaust Tip

                  SKU: M5260CT3

                  $140.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  2020-2022 SUPER DUTY WINCH ADAPTER BRACKET

                  2020-2022 SUPER DUTY WINCH ADAPTER BRACKET

                  SKU: M1821BR

                  $125.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  2023+ SUPER DUTY BLACK OVAL KIT - WITH CAMERA

                  2023+ SUPER DUTY BLACK OVAL KIT - WITH CAMERA

                  SKU: M1447SDC3

                  $140.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 F-150 AND 2023-2024 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  2024-2025 F-150 AND 2023-2024 SUPER DUTY TPMS SENSOR AND ACTIVATION TOOL KIT

                  SKU: M1180433MHZ

                  $145.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body Amber Lighting Kit

                  RIGID® Off-Road Under Body Amber Lighting Kit

                  SKU: M15200RUNA

                  $305.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  2023-2024 SUPER DUTY 18" X 8" MATTE BLACK WHEEL KIT

                  2023-2024 SUPER DUTY 18" X 8" MATTE BLACK WHEEL KIT

                  SKU: M1007K1808SD2

                  $1,340.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

                  2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

                  SKU: M1007KS2008GBM

                  $1,440.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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