Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2020-2021 Smoke Chrome Black Oval w/o Camera Provision

                  Super Duty 2020-2021 Smoke Chrome Black Oval w/o Camera Provision

                  SKU: LC3Z9942528B

                  $170.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Paint Protection Film Kit

                  Super Duty 2023-2025 Paint Protection Film Kit

                  SKU: VPC3Z2120000A

                  $419.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 UnderCover Right Hand Side Pivot Storage Box

                  Super Duty 2017-2025 UnderCover Right Hand Side Pivot Storage Box

                  SKU: VHC3Z17N004B

                  $239.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain's Chair Seat Covers in Taupe

                  Covercraft Front Captain's Chair Seat Covers in Taupe

                  SKU: VML3Z15600D20A

                  $239.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  SKU: DC3Z2813300A

                  $150.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Front Pair

                  SKU: VHC3Z16A550J

                  $369.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Chrome In-Channel Side Window Deflectors, Front Only 2-Piece Set for Regular Cab

                  Putco Chrome In-Channel Side Window Deflectors, Front Only 2-Piece Set for Regular Cab

                  SKU: VML3Z18246G

                  $119.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2008-2016 LED Warning Strobes w/ Up-Fitter Switch

                  Super Duty 2008-2016 LED Warning Strobes w/ Up-Fitter Switch

                  SKU: VEC3Z13C788A

                  $675.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Super Duty 2020-2022 Trailer Hitch In Bed Wiring Harness With Pro Trailer Backup Assist

                  Super Duty 2020-2022 Trailer Hitch In Bed Wiring Harness With Pro Trailer Backup Assist

                  SKU: LC3Z15A416B

                  $225.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
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