Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  NOCO GB-50 Battery Jump Start Pack

                  NOCO GB-50 Battery Jump Start Pack

                  SKU: VJL3Z10A765DS

                  $199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo for SuperCab

                  SKU: VML3Z1863812F

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  SKU: VFL3Z9910146B

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black TecRail Bed Rail for 6.5' Bed

                  F-150 2021-2025 Black TecRail Bed Rail for 6.5' Bed

                  SKU: VML3Z9955200B

                  $779.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2025 Boss Cab Protector

                  F-150 2018-2025 Boss Cab Protector

                  SKU: VJL3Z99280D71A

                  $1,179.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber and White, Med. Dark Slate Interior

                  F-150 2024-2025 LED Warning Strobes by SoundOff Signal, Amber and White, Med. Dark Slate Interior

                  SKU: VRL3Z13C788BA

                  $649.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  F-150 2015-2020 LED Warning Strobes

                  F-150 2015-2020 LED Warning Strobes

                  SKU: VGL3Z13C788A

                  $699.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  F-150 Lightning 2024-2025 LED Warning Strobes by SoundOff Signal, Amber Only, Med Dark Slate Interior

                  F-150 Lightning 2024-2025 LED Warning Strobes by SoundOff Signal, Amber Only, Med Dark Slate Interior

                  SKU: VRL3Z13C788DA

                  $649.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Red & Black Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Red & Black Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000D

                  $209.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
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