Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  SKU: VML3Z15600D20D

                  $239.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  SKU: VML3Z25600D20C

                  $339.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  SKU: VML3Z9944210B

                  $249.00

                  F-150 2015-2020 Gatorback Black Decal Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback Black Decal Splash Guards Rear Pair

                  SKU: VHL3Z16A550H

                  $309.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 BedRug Sportliner for 5.5' Bed

                  F-150 2015-2025 BedRug Sportliner for 5.5' Bed

                  SKU: VFL3Z8400038AA

                  $489.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VML3Z16A550JB

                  $319.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Lighted Ford Oval Front LED For Vehicles without Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front LED For Vehicles without Front Camera

                  SKU: VML3Z8A224B

                  $309.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

                  Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

                  SKU: VML3Z2663812J

                  $239.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: DL3Z19A361A

                  $245.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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