Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - R/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - R/H

                  SKU: VML3Z99425B64F

                  $449.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  SKU: VML3Z16A550NB

                  $319.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR TREMOR

                  F-150 2024-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR TREMOR

                  SKU: VRL3Z8A224C

                  $309.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo

                  Covercraft Carhartt RealTree Xtra Rear Row 60/40 Seat Covers in Green Camo

                  SKU: VML3Z2663812H

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554E

                  $129.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 TruXedo Soft Roll Up Tonneau Cover for 5.5' Bed

                  SKU: VFL3Z84501A42EA

                  $419.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 VISCO Matte Black Hood Cowl Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Hood Cowl Stripe Kit

                  SKU: VML3Z6320000D

                  $179.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 BedRug Sportliner for 5.5' Bed

                  F-150 2015-2025 BedRug Sportliner for 5.5' Bed

                  SKU: VFL3Z8400038AA

                  $489.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

                  Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

                  SKU: VML3Z2663812J

                  $239.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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