Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Putco Chrome In-Channel Side Window Deflectors for Super Cab

                  Putco Chrome In-Channel Side Window Deflectors for Super Cab

                  SKU: VML3Z18246H

                  $149.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  2-Cleat Kit

                  2-Cleat Kit

                  SKU: NZ6Z26000A64A

                  $110.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rooftop Fishing Rod Mount

                  Yakima Rooftop Fishing Rod Mount

                  SKU: VM1PZ7855100E

                  $199.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima HD Skyrise 2 Person Truck Bed Tent

                  Yakima HD Skyrise 2 Person Truck Bed Tent

                  SKU: VKB3Z99000C38D

                  $2,699.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450GB

                  $750.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 5.5' Bed

                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 5.5' Bed

                  SKU: VML3Z9910146E

                  $629.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tufskinz Lightning Logo on Black Texture Door Sill Kit for F-150 Lightning

                  F-150 2021-2025 Tufskinz Lightning Logo on Black Texture Door Sill Kit for F-150 Lightning

                  SKU: VML3Z99132A08F

                  $59.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Smoke In-Channel Side Window Deflectors for Reg Cab

                  Putco Smoke In-Channel Side Window Deflectors for Reg Cab

                  SKU: VML3Z18246D

                  $59.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  THULE Ladder Rack

                  THULE Ladder Rack

                  SKU: VJL3Z9955100B

                  $1,209.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
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