Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1964-2021 Ford Performance Banner

                  Mustang 1964-2021 Ford Performance Banner

                  SKU: M1827FP

                  $30.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Tire Pressure Gauge

                  Ford Performance by ARB Tire Pressure Gauge

                  SKU: M1830TP

                  $45.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 F-150 RAPTOR STEERING WHEEL KIT - BLACK

                  2021-2024 F-150 RAPTOR STEERING WHEEL KIT - BLACK

                  SKU: M3600F15B

                  $630.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 2.7L, 3.5L & 5.0L SPORT EXHAUST - BLACK - SIDE EXIT

                  2021-2025 F-150 2.7L, 3.5L & 5.0L SPORT EXHAUST - BLACK - SIDE EXIT

                  SKU: M5200FSBS

                  $1,745.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  2021-2025 F-150 FORD PERFORMANCE OFF-ROAD SUSPENSION

                  2021-2025 F-150 FORD PERFORMANCE OFF-ROAD SUSPENSION

                  SKU: M18000F15BA

                  $1,805.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ford Performance License Single Plate

                  Ford Performance License Single Plate

                  SKU: M1828FPONE

                  $15.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  F-150 2021-2022 5.0L Supercharger Kit

                  F-150 2021-2022 5.0L Supercharger Kit

                  SKU: M6066F150SCA

                  $9,850.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - MATTE

                  SKU: M16628FM

                  $2,235.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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