Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  SuperCab Smoke Side Window Air Deflectors

                  SuperCab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246H

                  $69.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  F-150 2015-2020 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VGL3Z16C900A

                  $89.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Medium Cargo Basket

                  Yakima Rack Mounted Medium Cargo Basket

                  SKU: VKB3Z7855100T

                  $649.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Force XT Large Roof Mounted Cargo Box

                  Thule Force XT Large Roof Mounted Cargo Box

                  SKU: VM1PZ7855100J

                  $749.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

                  Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

                  SKU: VFL3Z5420049L

                  $99.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  VizuaLogic IR Headphones

                  VizuaLogic IR Headphones

                  SKU: VLL3Z18C604A

                  $59.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 Horizontal Mount Bed Cargo Net for 5.5' Bed

                  F-150 2015-2023 Horizontal Mount Bed Cargo Net for 5.5' Bed

                  SKU: GL3Z99550A66A

                  $70.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2020 Chrome 6" Angular Step Bars

                  F-150 SuperCrew® 2015-2020 Chrome 6" Angular Step Bars

                  SKU: FL3Z16450KB

                  $940.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 BedRug Sportliner for 8.0' Bed

                  F-150 2015-2025 BedRug Sportliner for 8.0' Bed

                  SKU: VFL3Z9900038CB

                  $509.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
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