Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2023 22x9.5" Gloss Black Wheel

                  F-150 2021-2023 22x9.5" Gloss Black Wheel

                  SKU: M1007S2295GB

                  $515.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB 47 QT FRIDGE/FREEZER

                  ARB 47 QT FRIDGE/FREEZER

                  SKU: M1830FRIDGE47

                  $1,050.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Fox Tuned by Ford Performance Off-Road Suspension Leveling Kit

                  F-150 2015-2020 Fox Tuned by Ford Performance Off-Road Suspension Leveling Kit

                  SKU: M18000F15AA

                  $1,615.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 18"x 7.5"Matte Gray Wheel Kit

                  F-150 2015-2023 18"x 7.5"Matte Gray Wheel Kit

                  SKU: M1007K1875G

                  $1,390.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Functional Bead Lock Ring Kit with Fasteners

                  Functional Bead Lock Ring Kit with Fasteners

                  SKU: M1021RA1

                  $240.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $425.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Fox Single Service Front Coilover

                  F-150 2015-2020 Fox Single Service Front Coilover

                  SKU: M18001F15AF

                  $640.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2015-2024 F-150 22" x 9.5" SINISTER BRONZE SINGLE WHEEL

                  2015-2024 F-150 22" x 9.5" SINISTER BRONZE SINGLE WHEEL

                  SKU: M1007S2295SB

                  $410.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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