Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  102 results

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                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  2015-2025 F-150 TAILGATE LETTERING- BLACK

                  2015-2025 F-150 TAILGATE LETTERING- BLACK

                  SKU: M1447F15A

                  $70.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  SKU: HC3Z99550A66A

                  $70.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Drop-In Bed Liner Upper Plug Kit

                  Drop-In Bed Liner Upper Plug Kit

                  SKU: FL3Z99000A25B

                  $20.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Regular Cab Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Regular Cab Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VML3Z18246M

                  $79.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

                  Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

                  SKU: FL3Z16A550C

                  $35.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD INTERIOR CLEANING KIT

                  FORD INTERIOR CLEANING KIT

                  SKU: MFPPCLEAN1

                  $30.00

                  F-150 2010-2019 3.5L EcoBoost Cold Spark Plug Set

                  F-150 2010-2019 3.5L EcoBoost Cold Spark Plug Set

                  SKU: M1240535T

                  $67.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parking Only Sign

                  Ford Performance Parking Only Sign

                  SKU: M1827PARK

                  $35.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
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