Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Black commodities (12)

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                  Number of Genuine Ford Accessory commodities (36)

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                  Number of NOCO commodities (7)

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                  commodities in range $0 - $50 (40)

                  commodities in range $51 - $100 (36)

                  commodities in range $101 - $200 (40)

                  commodities in range $201 - $500 (52)

                  commodities in range $501 - Above (26)

                  106 results

                  price Range:

                  $0 - $50

                  price Range:

                  $101 - $200

                  price Range:

                  $501 - Above
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                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10C744CS

                  $49.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Fender Cover

                  Ford Performance Fender Cover

                  SKU: M1822A7

                  $30.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Lettering Hood Badge - Black

                  Explorer 2020-2025 Lettering Hood Badge - Black

                  SKU: LB5Z16606A

                  $110.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-50 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-50 Battery Jump Start Pack

                  SKU: VJL3Z10C744DS

                  $39.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by WARN® Off-Road Recovery Kit

                  Ford Performance by WARN® Off-Road Recovery Kit

                  SKU: M1830FPORR

                  $130.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Battery Jump Start Kit - GENIUS10

                  Battery Jump Start Kit - GENIUS10

                  SKU: VJL3Z10A765FA

                  $129.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2021 Ford Performance Banner

                  Mustang 1964-2021 Ford Performance Banner

                  SKU: M1827FP

                  $30.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Tire Pressure Gauge

                  Ford Performance by ARB Tire Pressure Gauge

                  SKU: M1830TP

                  $45.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
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                  28 - 36 of 106 results