Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Accessories

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                  Number of Black commodities (13)

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                  Number of Genuine Ford Accessory commodities (40)

                  Number of Ford Performance commodities (37)

                  Number of NOCO commodities (8)

                  Number of Husky Liners commodities (2)

                  Number of Yakima commodities (2)

                  commodities in range $0 - $50 (45)

                  commodities in range $51 - $100 (31)

                  commodities in range $101 - $200 (33)

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                  commodities in range $501 - Above (38)

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                  109 results

                  price Range:

                  $0 - $50

                  price Range:

                  $51 - $100

                  price Range:

                  $101 - $200
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                  WARN Epic D-Ring Shackle

                  WARN Epic D-Ring Shackle

                  SKU: M1830EDS

                  $65.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  SKU: VJL3Z19J323AB

                  $79.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2024 Smoke Hood Deflector

                  Expedition 2018-2024 Smoke Hood Deflector

                  SKU: JL1Z16C900A

                  $125.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Exterior Cleaning Kit

                  Ford Exterior Cleaning Kit

                  SKU: MFPPCLEAN2

                  $100.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Pet Kennel

                  Pet Kennel

                  SKU: VM1PZ19H376A

                  $179.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  SKU: BL3Z19F503C

                  $30.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Floor Liner All-Weather, for 3rd Row with, 2nd Row Bench Seat

                  Expedition 2025, Floor Liner All-Weather, for 3rd Row with, 2nd Row Bench Seat

                  SKU: SL1Z7813086BA

                  $95.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  M14 X 1.5 Black Security Lug Nut Kit (4)

                  M14 X 1.5 Black Security Lug Nut Kit (4)

                  SKU: M1A043A

                  $67.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VJL1Z18246A

                  $109.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
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