Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10C744CS

                  $49.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10C744AS

                  $29.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KP1785MB

                  $1,705.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 2021-2023 RED BEAD LOCK TRIM RING KIT

                  BRONCO 2021-2023 RED BEAD LOCK TRIM RING KIT

                  SKU: M1021KBLR

                  $730.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 2.7L ECOBOOST PERFORMANCE CALIBRATION

                  BRONCO 2.7L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603B27

                  $850.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

                  SKU: M1007KM1785KB

                  $1,875.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
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                  2021-2024 BRONCO SEVERE DUTY STEERING UPGRADE KIT

                  2021-2024 BRONCO SEVERE DUTY STEERING UPGRADE KIT

                  SKU: M3200WT

                  $1,340.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
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                  Bronco Orange Tow Hooks Pair

                  Bronco Orange Tow Hooks Pair

                  SKU: M18954BO

                  $180.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
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                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $45.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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