Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 Black Premium Carpet 2-Piece Set Floor Mats

                  Bronco 2021-2025 Black Premium Carpet 2-Piece Set Floor Mats

                  SKU: N2DZ5413300BA

                  $205.00

                  Shipping: Ships by May 5
                  Dealer Pickup: Not Available
                  Add to Cart
                  Overland Stand Alone Changing Room/Shower

                  Overland Stand Alone Changing Room/Shower

                  SKU: VNB3Z99000C38C

                  $319.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  FORD PERFORMANCE BRONCO RAPTOR DIFFERENTIAL COVER

                  SKU: M4033DR

                  $215.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Yakima Small Perimeter Fence Kit for Cargo Platform

                  Yakima Small Perimeter Fence Kit for Cargo Platform

                  SKU: VM2DZ7855100F

                  $209.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $415.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Functional Bead Lock Ring Kit with Fasteners

                  Functional Bead Lock Ring Kit with Fasteners

                  SKU: M1021RA1

                  $235.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Air Design® Rear Quarter Panel Upper/Lower & Tailgate Body Appearance Kit

                  Bronco 2021-2025 Air Design® Rear Quarter Panel Upper/Lower & Tailgate Body Appearance Kit

                  SKU: VM2DZ5840300A

                  $299.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  BRONCO/RANGER M220 REAR RING GEAR AND PINION 4.46 RATIO

                  BRONCO/RANGER M220 REAR RING GEAR AND PINION 4.46 RATIO

                  SKU: M4209446

                  $360.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 3-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  Bronco 2021-2025 3-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  SKU: VM2DZ7020000B

                  $409.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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