Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco Sport 2022-2024 Seat Cover, Rear, 60/40 with Armrest and Under Seat Storage

                  Bronco Sport 2022-2024 Seat Cover, Rear, 60/40 with Armrest and Under Seat Storage

                  SKU: VN1PZ1863812C

                  $389.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD EXTERIOR CLEANING KIT

                  FORD EXTERIOR CLEANING KIT

                  SKU: MFPPCLEAN2

                  $120.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 On-Road Style Cross Bar Kit

                  Bronco Sport 2021-2025 On-Road Style Cross Bar Kit

                  SKU: M1PZ7855100AC

                  $350.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2025 Console Vault Vehicle Safe

                  Bronco Sport 2025 Console Vault Vehicle Safe

                  SKU: VS1PZ9906202A

                  $359.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Bushwacker Paintable Fender Flares

                  Bronco Sport 2021-2025 Bushwacker Paintable Fender Flares

                  SKU: VM1PZ16268BC

                  $499.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Yakima Rack Mounted Canoe Carrier

                  Yakima Rack Mounted Canoe Carrier

                  SKU: VKB3Z7855100D

                  $199.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Bronco Sport 2025 Interior Vent Kit

                  Bronco Sport 2025 Interior Vent Kit

                  SKU: VS1PZ19C802AA

                  $199.00

                  Shipping: More inventory coming soon
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                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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