Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2011-2014 Remote Start Hood Switch Kit

                  F-150 2011-2014 Remote Start Hood Switch Kit

                  SKU: BL3Z19G366A

                  $20.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  F-150 2021-2025 Trailer Tow Mirrors - Black - Fits Vehicles With Factory Power Mirrors, Manual Telescope, Manual Fold, BLIS, No 360 Camera

                  SKU: ML3Z17696BA

                  $880.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  SKU: M2DZ16268AB

                  $545.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2006-2011 Side Window Air Deflectors

                  Ranger 2006-2011 Side Window Air Deflectors

                  SKU: VGL5Z18246A

                  $39.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 5.5ft Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  F-150 2015-2025 5.5ft Hard Rolling Truck Bed Cover by RealTruck Advantage®

                  SKU: VGL3Z84501A42BB

                  $1,229.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Locking Fuel Plug

                  Locking Fuel Plug

                  SKU: 8U5Z9C268B

                  $30.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse, Pedestal/High Spoiler

                  Mustang 2024-2025 Coverking® Dark Blue Full Vehicle Outdoor Cover for Dark Horse, Pedestal/High Spoiler

                  SKU: VRR3Z19A412N

                  $589.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5.5' Bed

                  F-150 2015-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 5.5' Bed

                  SKU: VJL3Z84501A42D

                  $2,299.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 5ft Bed

                  Ranger 2024-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 5ft Bed

                  SKU: VR1WZ99501A42KB

                  $669.00

                  Shipping: Ships by Sep 4
                  Pickup: Free at Dealer
                  Add to Cart
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