Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Gatorback FX4 Black Decal Splash Guards Front Pair

                  F-150 2015-2020 Gatorback FX4 Black Decal Splash Guards Front Pair

                  SKU: VHL3Z16A550F

                  $309.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - R/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - R/H

                  SKU: VML3Z99425B64D

                  $439.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Black Decal Splash Guards Front Pair

                  F-150 2015-2020 Gatorback Black Decal Splash Guards Front Pair

                  SKU: VHL3Z16A550A

                  $309.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2017-2023 Air Design® Oxford White Side Quarter Window Scoop

                  Mustang 2017-2023 Air Design® Oxford White Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AH

                  $269.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Heavy Duty Impact Bed Mat for 6.0' Bed

                  Ranger 2019-2023 Heavy Duty Impact Bed Mat for 6.0' Bed

                  SKU: VKB3Z99112A15C

                  $249.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  F-150 2021-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  SKU: VML3Z13E754A

                  $289.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  Ranger 2019-2025 Sportz Bed Tent for 5.0' Bed

                  SKU: VKB3Z99000C38A

                  $319.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Red & White Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Red & White Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412F

                  $299.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2017-2022 RealTree Rear Seat Covers 60/40 in Brown

                  Super Duty Crew Cab 2017-2022 RealTree Rear Seat Covers 60/40 in Brown

                  SKU: VHC3Z2663812B

                  $329.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
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