Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025 Lower Side Rocker Panel Paint Protection Film Kit

                  Mustang Mach-E 2021-2025 Lower Side Rocker Panel Paint Protection Film Kit

                  SKU: VRK9Z2120000A

                  $389.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Sportz Truck Camping Tent for Styleside 6.5' Bed

                  Sportz Truck Camping Tent for Styleside 6.5' Bed

                  SKU: VAL3Z99000C38B

                  $319.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022-2025 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  Super Duty 2022-2025 LED Warning Strobes - Amber and White, For Vehicles With Upfitter Switches - For Fleet Use Only

                  SKU: VPC3Z13C788C

                  $659.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  Bronco 2Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412F

                  $1,059.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen without Front Camera

                  Super Duty 2021-2022 Lighted Ford Oval Front Halogen without Front Camera

                  SKU: VMC3Z8A224A

                  $309.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Air Design® Satin Black Hood Scoop

                  F-150 2015-2020 Air Design® Satin Black Hood Scoop

                  SKU: VJL3Z16C630A

                  $399.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2015-2025 TruXedo XLP Soft Roll Up Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 TruXedo XLP Soft Roll Up Tonneau Cover for 5.5' Bed

                  SKU: VJL3Z84501A42B

                  $599.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
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                  F-150 SuperCrew® 2015-2020 Painted Magnetic 5" Step Bars

                  F-150 SuperCrew® 2015-2020 Painted Magnetic 5" Step Bars

                  SKU: FL3Z16450MC

                  $650.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 5.5 Bed - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Oxford White Cab High Commercial Bed Cap with Roof Rack for 5.5 Bed - NON-RETURNABLE

                  SKU: VML3Z99501A42L

                  $4,599.00

                  + $266.00 Installation
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