Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Kit - Floor Contour Mat, Black, 3-Piece Set, 60 oz. Carpet, Super Cab & SuperCrew

                  F-150 2021-2025 Kit - Floor Contour Mat, Black, 3-Piece Set, 60 oz. Carpet, Super Cab & SuperCrew

                  SKU: ML3Z1613086DB

                  $310.00

                  Shipping: Ships by Aug 20
                  Dealer Pickup: Not Available
                  Add to Cart
                  Overland Exterior Area Lighting and Speaker

                  Overland Exterior Area Lighting and Speaker

                  SKU: VNL1Z18D906A

                  $549.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Side-Step - Boxside by RealTruck Advantage®

                  Super Duty 2017-2022 Side-Step - Boxside by RealTruck Advantage®

                  SKU: VKC3Z17A958B

                  $399.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Air Design® Satin Black Roof Spoiler

                  Bronco Sport 2021-2025 Air Design® Satin Black Roof Spoiler

                  SKU: VM1PZ9944210A

                  $249.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  SKU: VM1PZ15600D20E

                  $289.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2022 Air Design® Front Air Curtain Kit Exterior Trim

                  Escape 2020-2022 Air Design® Front Air Curtain Kit Exterior Trim

                  SKU: VLV4Z17626B

                  $99.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles without Front Camera

                  F-150 2021-2023 Lighted Ford Oval Front Halogen & LED Reflector For Vehicles without Front Camera

                  SKU: VML3Z8A224A

                  $309.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Noah Style Convertible Full Vehicle Cover

                  Mustang 2015-2023 Noah Style Convertible Full Vehicle Cover

                  SKU: VFR3Z19A412D

                  $289.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  SKU: KB3Z16450AC

                  $555.00

                  Shipping: Ships by Aug 20
                  Pickup: Free at Dealer
                  Add to Cart
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