Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 4Dr 2021-2025 Soft Cockpit Full Vehicle Cover

                  Bronco 4Dr 2021-2025 Soft Cockpit Full Vehicle Cover

                  SKU: VM2DZ19A412A

                  $359.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Lund Bed Extender

                  Super Duty 2017-2025 Lund Bed Extender

                  SKU: VKC3Z99286A40A

                  $369.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Brake Control

                  Trailer Brake Control

                  SKU: JL3Z19H332AA

                  $295.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2DR 2021-2025 Floor Liner for Vinyl Flooring

                  Bronco 2DR 2021-2025 Floor Liner for Vinyl Flooring

                  SKU: M2DZ5413300BA

                  $205.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Awning

                  Yakima Awning

                  SKU: VKB3Z99000C38E

                  $419.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Kit - Floor Contour Mat, Black, 3-Piece Set, 60 oz. Carpet, Super Cab & SuperCrew

                  F-150 2021-2025 Kit - Floor Contour Mat, Black, 3-Piece Set, 60 oz. Carpet, Super Cab & SuperCrew

                  SKU: ML3Z1613086DB

                  $310.00

                  Shipping: Ships by Jun 11
                  Dealer Pickup: Not Available
                  Add to Cart
                  Transit 2023-2025, Door Screen Kit for High Roof Models

                  Transit 2023-2025, Door Screen Kit for High Roof Models

                  SKU: VPK4Z61018A16B

                  $299.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Maverick 2022-2024, Front Lower Spoiler by Air Design

                  Maverick 2022-2024, Front Lower Spoiler by Air Design

                  SKU: VNZ6Z17626D

                  $439.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 2pc Rear Wheel Well Liners

                  F-150 2021-2025 2pc Rear Wheel Well Liners

                  SKU: RL3Z9927886B

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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