Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 UVS100 Custom Sunscreen

                  Super Duty 2017-2022 UVS100 Custom Sunscreen

                  SKU: VJC3Z78519A02A

                  $109.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  SKU: ML3Z5K238AA

                  $100.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Low Roof 2015-2025 Side Window Air Deflectors

                  Transit Low Roof 2015-2025 Side Window Air Deflectors

                  SKU: VGK4Z18246A

                  $69.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 UVS 100 Custom Sunscreen

                  Bronco Sport 2021-2025 UVS 100 Custom Sunscreen

                  SKU: VM1PZ78519A02A

                  $109.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Aeroskin II Black Textured Hood Deflector

                  Ranger 2019-2023 Aeroskin II Black Textured Hood Deflector

                  SKU: VKB3Z16C900D

                  $99.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  SKU: 4L3Z16A550CAA

                  $115.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Explorer 2011-2019 Molded Black Splash Guards Front Pair

                  Explorer 2011-2019 Molded Black Splash Guards Front Pair

                  SKU: BB5Z16A550AA

                  $60.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Focus 2012-2018 4Dr w/Subwoofer Cargo Area Liner

                  Focus 2012-2018 4Dr w/Subwoofer Cargo Area Liner

                  SKU: CM5Z6111600FA

                  $130.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Explorer 2021-2025 Black Floor Liners 4 Piece Set

                  Explorer 2021-2025 Black Floor Liners 4 Piece Set

                  SKU: MB5Z7813086AC

                  $205.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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