Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 2 Door Bronco Logo Cargo Area Liner

                  Bronco 2021-2025 2 Door Bronco Logo Cargo Area Liner

                  SKU: M2DZ58047A74AA

                  $160.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 4pc Low Profile Side Window Deflectors by Husky Liners® - Smoke

                  Maverick 2022-2025 4pc Low Profile Side Window Deflectors by Husky Liners® - Smoke

                  SKU: VNZ6Z18246A

                  $89.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2020-2024 Cargo Area Protector

                  Expedition 2020-2024 Cargo Area Protector

                  SKU: LL1Z6111600AA

                  $170.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Cargo Area Liner

                  Escape 2020-2024 Cargo Area Liner

                  SKU: LJ6Z6111600AA

                  $130.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 2pc Rear Pair Molded Splash Guards

                  Bronco 2021-2025 2pc Rear Pair Molded Splash Guards

                  SKU: M2DZ16A550BB

                  $60.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Cargo Area Protector

                  Expedition 2025, Cargo Area Protector

                  SKU: SL1Z7811600AA

                  $150.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Matte Black Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Matte Black Liftgate Lettering

                  SKU: VN1PZ9942528BE

                  $59.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molle Grate System for Swing Gate

                  Bronco 2021-2025 Molle Grate System for Swing Gate

                  SKU: VM2DZ54407B00A

                  $119.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

                  Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

                  SKU: VMK9Z58514A52A

                  $89.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
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