Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

                  Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

                  SKU: HR3Z6313300AA

                  $205.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Matte Black Tailgate Applique

                  F-150 2021-2025 Air Design® Matte Black Tailgate Applique

                  SKU: VML3Z99425A34A

                  $339.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 All Weather Floor Mat for 3rd Row with Bench Seats

                  Explorer 2020-2025 All Weather Floor Mat for 3rd Row with Bench Seats

                  SKU: LB5Z7813182BA

                  $100.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  F-150 2021-2025 Air Design® Tailgate Spoiler

                  SKU: VML3Z9944210B

                  $249.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

                  Bronco 2021-2023 Lumen 4/7 Pin Trailer Hitch Wiring Harness

                  SKU: VP2DZ15A416A

                  $279.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Ranger 2019-2023 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VKB3Z16C900A

                  $89.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

                  Super Duty Super & Crew Cab 2017-2022 3pc All Weather Floor Liner Tray

                  SKU: HC3Z2613300BA

                  $205.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
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                  Explorer 2020-2025 UVS100 Custom Sunscreen

                  Explorer 2020-2025 UVS100 Custom Sunscreen

                  SKU: VLB5Z78519A02A

                  $109.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Bronco 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VM2DZ16C900A

                  $89.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
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