Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 LEER Power Retractable Tonneau Cover with T-Slots for 6.5' Bed

                  F-150 2021-2025 LEER Power Retractable Tonneau Cover with T-Slots for 6.5' Bed

                  SKU: VML3Z99501C29B

                  $3,789.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Lucid Red CabHigh Sport Bed Cap for 6.5 Bed, Paint Code D4 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Lucid Red CabHigh Sport Bed Cap for 6.5 Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VML3Z99501A42CF

                  $4,499.00

                  + $266.00 Installation
                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Black Surround

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Black Surround

                  SKU: VPC3Z16A550R

                  $649.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG Hot Pepper Red TC SnugTop Sport Bed Cap, Paint Code EA - NON-RETURNABLE

                  Maverick 2022-2025 TAG Hot Pepper Red TC SnugTop Sport Bed Cap, Paint Code EA - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AC

                  $4,499.00

                  + $266.00 Installation
                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/o Pre-Installed Upfitter Switches

                  Super Duty 2017-2021 Soundoff Signal LED Warning 4 Corner Strobe Light For Vehicles w/o Pre-Installed Upfitter Switches

                  SKU: VHC3Z13C788B

                  $699.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Side Window Air Deflectors

                  Fusion 2013-2020 Side Window Air Deflectors

                  SKU: VKS7Z18246A

                  $89.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco and Bronco Sport On-Road Assistance Kit

                  Bronco and Bronco Sport On-Road Assistance Kit

                  SKU: VM1PZ19F515AB

                  $69.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  Super Duty 2023-2025 Hitch Kit - Gooseneck, 40,000 GTWR

                  SKU: PC3Z19F503A

                  $755.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Polished Stainless Steel Lettering Tailgate Badge

                  Ranger 2019-2023 Polished Stainless Steel Lettering Tailgate Badge

                  SKU: VKB3Z9942528A

                  $49.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
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