Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2026 Bed-Step - Retractable by RealTruck Advantage®

                  Super Duty 2023-2026 Bed-Step - Retractable by RealTruck Advantage®

                  SKU: VPC3Z17A958A

                  $429.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Gloss Black Quarter Window Louvers - Not for Use with Convertible Models

                  Mustang 2024-2025 Air Design® Gloss Black Quarter Window Louvers - Not for Use with Convertible Models

                  SKU: VPR3Z63280B10B

                  $353.73

                  Mustang 2015-2021 Bullitt White Shift Knob

                  Mustang 2015-2021 Bullitt White Shift Knob

                  SKU: M7213M8B

                  $150.00

                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  SKU: M15200RDL

                  $375.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Nautilus 2024-2026 Trailer Hitch Wiring Harness

                  Nautilus 2024-2026 Trailer Hitch Wiring Harness

                  SKU: R2TZ15A416C

                  $185.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Bed Tray
                  colorblack

                  Ranger 2019-2023 Bed Tray

                  SKU: KB3Z99112A15DB

                  $230.00

                  -

                  $250.00

                  Pickup Required
                  Pickup: Free at Dealer
                  View details
                  Super Duty 2023-2026 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  Super Duty 2023-2026 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  SKU: VPC3Z13B678A

                  $439.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Matte Black Lower Door Molding for Crew Cab

                  Ranger 2024-2025 Air Design® Matte Black Lower Door Molding for Crew Cab

                  SKU: VR1WZ1820049A

                  $389.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Protective Seat Covers Front Row - Driver / Passenger Seat / Center Section Coverage

                  Covercraft Carhartt Protective Seat Covers Front Row - Driver / Passenger Seat / Center Section Coverage

                  SKU: VML3Z25600D20GD

                  $399.00

                  Shipping: Ships by Aug 18
                  Pickup: Free at Dealer
                  Add to Cart
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