Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2Dr 2021-2025 TrekTop Soft Twill Retractable Top

                  Bronco 2Dr 2021-2025 TrekTop Soft Twill Retractable Top

                  SKU: VM2DZ54501C24F

                  $2,769.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

                  SKU: VHC3Z16A550G

                  $369.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Rev Hard Roll Up Bed Cover for 8.0' Bed

                  Super Duty 2017-2025 Rev Hard Roll Up Bed Cover for 8.0' Bed

                  SKU: VHC3Z99501A42U

                  $1,229.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Air Design® Satin Black Tailgate Applique

                  Ranger 2019-2023 Air Design® Satin Black Tailgate Applique

                  SKU: VKB3Z99425A34A

                  $309.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Dash Letters - Electric Spice

                  Super Duty 2023-2025 Dash Letters - Electric Spice

                  SKU: VPC3Z9942528JC

                  $39.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with low Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with low Spoiler

                  SKU: VRR3Z19A412H

                  $469.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

                  F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

                  SKU: RL3Z17N808B

                  $205.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
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                  Transit 2015-2025 Black Long Series Rubber Cargo Mat

                  Transit 2015-2025 Black Long Series Rubber Cargo Mat

                  SKU: FK4Z16112C30BA

                  $565.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Napier Truck Tent

                  Maverick 2022-2025 Napier Truck Tent

                  SKU: VPZ6Z99000C38A

                  $279.00

                  Shipping: Ships by Jun 14
                  Pickup: Free at Dealer
                  Add to Cart
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