Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty Reg Cab 2006-2016 Side Window Air Deflectors

                  Super Duty Reg Cab 2006-2016 Side Window Air Deflectors

                  SKU: VGC3Z18246A

                  $39.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  SKU: VFL3Z17D742F

                  $199.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Keyless Entry Keypad 4-Door Models

                  Bronco 2025 Keyless Entry Keypad 4-Door Models

                  SKU: R2DZ7820555AA

                  $250.00

                  + $112.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Race Red CabHigh Sport Bed Cap for 5.5 Bed, Paint Code PQ - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Race Red CabHigh Sport Bed Cap for 5.5 Bed, Paint Code PQ - NON-RETURNABLE

                  SKU: VML3Z99501A42BP

                  $4,499.00

                  + $266.00 Installation
                  Maverick 2022-2024 Leer Group Cyber Orange 3C Premium Low Profile Bed Cap, Paint Code SB - NON-RETURNABLE

                  Maverick 2022-2024 Leer Group Cyber Orange 3C Premium Low Profile Bed Cap, Paint Code SB - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BH

                  $4,599.00

                  + $266.00 Installation
                  Tow Recovery Hook

                  Tow Recovery Hook

                  SKU: 6M2Z17A954A

                  $40.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2025 Trailer Hitch Class II

                  Bronco Sport 2025 Trailer Hitch Class II

                  SKU: SZ1Z19D520A

                  $465.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2023 LEER Avalanche Gray Snug Top Sport Bed Cap, Paint Code DR - NON-RETURNABLE

                  Maverick 2023 LEER Avalanche Gray Snug Top Sport Bed Cap, Paint Code DR - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AM

                  $4,499.00

                  + $266.00 Installation
                  First Aid Kit With Ford Oval

                  First Aid Kit With Ford Oval

                  SKU: VNK4Z19F515AB

                  $49.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
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