Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Tailgate Letters - Pink

                  F-150 2021-2025 Tailgate Letters - Pink

                  SKU: VP1PZ9942528C

                  $59.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Rev Hard Roll Up Bed Cover for 8.0' Bed

                  F-150 2015-2025 Rev Hard Roll Up Bed Cover for 8.0' Bed

                  SKU: VGL3Z99501A42DC

                  $1,229.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Tube Step Bars

                  Bronco 2Dr 2021-2025 Tube Step Bars

                  SKU: M2DZ16450AD

                  $670.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition MAX 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

                  Expedition MAX 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

                  SKU: SL1Z99112A15FA

                  $590.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule HD Crossbar System

                  Thule HD Crossbar System

                  SKU: VM1PZ7855100C

                  $609.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Rev Hard Roll Up Bed Cover for 8.0' Bed

                  Super Duty 2017-2025 Rev Hard Roll Up Bed Cover for 8.0' Bed

                  SKU: VHC3Z99501A42U

                  $1,229.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Zinc Plated Wheel Lock Kit for Hidden Lugs

                  Zinc Plated Wheel Lock Kit for Hidden Lugs

                  SKU: 2L1Z1A043AA

                  $70.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  Bronco 2Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  SKU: VM2DZ19A412H

                  $1,059.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/PLATINUM Die-Stamped Stainless Insert

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/PLATINUM Die-Stamped Stainless Insert

                  SKU: VPC3Z16A550U

                  $649.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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