Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Black Platinum Upper Tailgate Accent Trim

                  Super Duty 2017-2022 Black Platinum Upper Tailgate Accent Trim

                  SKU: VHC3Z99425A34B

                  $59.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  Explorer 2018-2019 Black Ford Logo Splash Guards Rear Pair

                  SKU: JB5Z16A550BA

                  $60.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2022 Air Design® Rear Skid Plate Kit Exterior Trim

                  Escape 2020-2022 Air Design® Rear Skid Plate Kit Exterior Trim

                  SKU: VLV4Z17626A

                  $379.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Gloss Black Roof Spoiler

                  Mustang 2024-2025 Air Design® Gloss Black Roof Spoiler

                  SKU: VPR3Z6344210B

                  $369.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Floor Liner, All-Weather, 4-pc, Black

                  Expedition 2025, Floor Liner, All-Weather, 4-pc, Black

                  SKU: SL1Z7813086AA

                  $195.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  SKU: VN2DZ9942528AC

                  $49.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146K

                  $369.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Black Cascading Rain Graphic Kit

                  Mustang 2024-2025 Black Cascading Rain Graphic Kit

                  SKU: VPR3Z6320000B

                  $369.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2024 Tailgate Lettering - Carbon Fiber Domed for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Carbon Fiber Domed for Pro Access Tailgate

                  SKU: VSL3Z9942528AA

                  $79.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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