Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2019-2022 Carhartt Gravel Protective Rear Row 60/40 Folding without Armrest Seat Covers

                  Super Duty 2019-2022 Carhartt Gravel Protective Rear Row 60/40 Folding without Armrest Seat Covers

                  SKU: VKC3Z2663812BB

                  $263.82

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Air Design® Satin Black Tailgate Applique

                  F-150 2018-2020 Air Design® Satin Black Tailgate Applique

                  SKU: VJL3Z99425A34A

                  $319.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 CrewCab 2021-2025 Putco Black Platinum Stainless Steel Door Sill Plates

                  F-150 CrewCab 2021-2025 Putco Black Platinum Stainless Steel Door Sill Plates

                  SKU: VML3Z99132A08B

                  $169.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2006-2007 Primed Rear Spoiler

                  Escape 2006-2007 Primed Rear Spoiler

                  SKU: 1L8Z78500K16AAC

                  $350.00

                  + $140.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Soft Roll Up Over Rail Design Tonneau Cover for 6.0' Bed

                  Ranger 2019-2023 Soft Roll Up Over Rail Design Tonneau Cover for 6.0' Bed

                  SKU: VKB3Z99501A42KB

                  $419.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 UVS100® Custom Sunscreen

                  Ranger 2024-2025 UVS100® Custom Sunscreen

                  SKU: VR1WZ78519A02A

                  $109.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 5.5' Bed

                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 5.5' Bed

                  SKU: VFL3Z9955200C

                  $269.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  E-Series Van 2010-2015 Front Seat Covers in Charcoal

                  E-Series Van 2010-2015 Front Seat Covers in Charcoal

                  SKU: VBC2Z16600D20B

                  $149.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  SKU: VJR3Z63280B10CE

                  $269.00

                  Shipping: More inventory coming soon
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