Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Air Design® Satin Black Side Quarter Panel Scoop

                  Mustang 2015-2023 Air Design® Satin Black Side Quarter Panel Scoop

                  SKU: VGR3Z63280B10A

                  $199.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles with Factory Keypad

                  Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VNZ6Z9920554C

                  $189.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025, Carpeted Floor Mats with GT Logo, 2-piece set

                  Mustang 2024-2025, Carpeted Floor Mats with GT Logo, 2-piece set

                  SKU: PR3Z6313300CG

                  $120.00

                  Shipping: Ships by May 18
                  Dealer Pickup: Not Available
                  Add to Cart
                  Super Duty 2017-2019 Chrome Lettering Tailgate Badge

                  Super Duty 2017-2019 Chrome Lettering Tailgate Badge

                  SKU: VHC3Z9942528G

                  $109.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Reg. and SuperCab 2017-2022 Bright Chrome Door Sill Plates

                  Super Duty Reg. and SuperCab 2017-2022 Bright Chrome Door Sill Plates

                  SKU: VHC3Z99132A08A

                  $119.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Stainless Steel Tailgate Trim Kit

                  Super Duty 2023-2025 Putco Stainless Steel Tailgate Trim Kit

                  SKU: VPC3Z99290D90A

                  $129.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab/SuperCab 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

                  F-150 Reg Cab/SuperCab 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

                  SKU: VML3Z99132A08H

                  $49.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Tailgate Damper Cartridge

                  Ranger 2019-2023 Tailgate Damper Cartridge

                  SKU: VKB3Z99406A10A

                  $50.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Base Wire Harness Kit without YAW Sensor Connection

                  Super Duty 2023-2025 Base Wire Harness Kit without YAW Sensor Connection

                  SKU: PC3Z15A416B

                  $175.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
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