Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Black Bedliner

                  Ranger 2019-2023 Black Bedliner

                  SKU: KB3Z9900038BB

                  $425.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System 100 Series Key Fob

                  Remote Start System 100 Series Key Fob

                  SKU: DA8Z19G364A

                  $375.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VHL3Z16A550K

                  $309.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  SKU: VHC3Z25600D20E

                  $329.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

                  Transit 2017-2025 Long Series Tempest Gray Running Board for Load Door Side Only

                  SKU: JK3Z16450BC

                  $395.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  F-150 2021-2023 Bedliner With Power Inverter

                  F-150 2021-2023 Bedliner With Power Inverter

                  SKU: ML3Z9900038B

                  $355.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab CrewCab 2019-2023 Lund Fender Flares

                  Ranger SuperCab CrewCab 2019-2023 Lund Fender Flares

                  SKU: VKB3Z16268G

                  $469.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Floor Mount Cargo Net

                  Bronco 4Dr 2021-2025 Floor Mount Cargo Net

                  SKU: VM2DZ5446046B

                  $19.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Mustang 2018-2021 Air Design® Lightning Blue Side Quarter Panel Scoop

                  Mustang 2018-2021 Air Design® Lightning Blue Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CG

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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