Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2023 Extang Soft Folding Bed Cover 5ft Bed

                  Ranger 2023 Extang Soft Folding Bed Cover 5ft Bed

                  SKU: VKB3Z99501A42AE

                  $639.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  Bronco 2Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  SKU: VM2DZ54501C24B

                  $1,649.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 Molded Splash Guards Front Pair

                  Escape 2013-2019 Molded Splash Guards Front Pair

                  SKU: DJ5Z16A550AA

                  $60.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Cargo Area Liner

                  Bronco 2Dr 2021-2025 Cargo Area Liner

                  SKU: VM2DZ9913042B

                  $79.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  Bronco 4Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  SKU: VM2DZ78501C25B

                  $1,639.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Lund® Black Textured Aeroskin Hood Protector

                  Maverick 2022-2025 Lund® Black Textured Aeroskin Hood Protector

                  SKU: VPZ6Z16C900A

                  $99.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  SKU: VNL3Z84501A42A

                  $1,639.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Thule HD Crossbar System

                  Thule HD Crossbar System

                  SKU: VM1PZ7855100C

                  $609.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Letters - Pink

                  F-150 2021-2025 Tailgate Letters - Pink

                  SKU: VP1PZ9942528C

                  $59.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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