Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Dash Letters - Pink

                  Super Duty 2023-2025 Dash Letters - Pink

                  SKU: VPC3Z9942528JD

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Black Long Series Rubber Cargo Mat

                  Transit 2015-2025 Black Long Series Rubber Cargo Mat

                  SKU: FK4Z16112C30BA

                  $565.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Sunrider Soft Vinyl Retractable Hard Top

                  Bronco 4Dr 2021-2025 Sunrider Soft Vinyl Retractable Hard Top

                  SKU: VM2DZ78501C25A

                  $1,459.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 Leer Group Smoked Quartz CabHigh Sport Bed Cap for 5.5 Bed, Paint Code TQ - NON-RETURNABLE

                  F-150 2021-2022 Leer Group Smoked Quartz CabHigh Sport Bed Cap for 5.5 Bed, Paint Code TQ - NON-RETURNABLE

                  SKU: VML3Z99501A42BA

                  $4,199.00

                  + $266.00 Installation
                  Bronco 2025 Ford TG Stamping, Opaque White Ink Spare 33 inch Tire Cover

                  Bronco 2025 Ford TG Stamping, Opaque White Ink Spare 33 inch Tire Cover

                  SKU: R2DZ9945026A

                  $100.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  GT 2017-2020 Indoor Black Full Vehicle Cover

                  GT 2017-2020 Indoor Black Full Vehicle Cover

                  SKU: VMG7Z19A412C

                  $750.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Explorer 2020-2025 Envelope Style Cargo Net

                  Explorer 2020-2025 Envelope Style Cargo Net

                  SKU: LB5Z7855066AA

                  $70.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Leer Group Absolute Black Premium Low Profile Bed Cap, Paint Code G1 - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Absolute Black Premium Low Profile Bed Cap, Paint Code G1 - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BC

                  $4,599.00

                  + $266.00 Installation
                  Super Duty 2023-2025 Black Molded Front Pair with Ford Oval Splash Guards for Vehicles without Wheel-Lip Molding Only

                  Super Duty 2023-2025 Black Molded Front Pair with Ford Oval Splash Guards for Vehicles without Wheel-Lip Molding Only

                  SKU: PC3Z16A550AA

                  $75.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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