Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Bed Cover - Soft Folding by Advantage for 6.5 Bed

                  F-150 2021-2025 Bed Cover - Soft Folding by Advantage for 6.5 Bed

                  SKU: VML3Z99501A42K

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 4WD 2019-2023 Chrome Tow Hook Kit

                  Ranger 4WD 2019-2023 Chrome Tow Hook Kit

                  SKU: KB3Z17N808A

                  $95.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2017 Molded Black Splash Guards Rear Pair

                  Explorer 2011-2017 Molded Black Splash Guards Rear Pair

                  SKU: BB5Z16A550BB

                  $60.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2023-2024 AAMP Global Digital Rearview Camera and Mirror Kit w/Mic/Camera/Display

                  Transit 2023-2024 AAMP Global Digital Rearview Camera and Mirror Kit w/Mic/Camera/Display

                  SKU: VPK4Z19G490AC

                  $729.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Cargo Area Liner

                  Bronco 2Dr 2021-2025 Cargo Area Liner

                  SKU: VM2DZ9913042B

                  $79.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2020 Chrome 6" Angular Step Bars

                  F-150 SuperCrew® 2015-2020 Chrome 6" Angular Step Bars

                  SKU: FL3Z16450KB

                  $940.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Carbonized Gray Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code M7 - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Carbonized Gray Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code M7 - NON-RETURNABLE

                  SKU: VPC3Z99501A42EH

                  $4,199.00

                  + $266.00 Installation
                  View details
                  F-150 2015-2025 BedRug Sportliner for 8.0' Bed

                  F-150 2015-2025 BedRug Sportliner for 8.0' Bed

                  SKU: VFL3Z9900038CB

                  $509.00

                  Shipping: Ships by Jul 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 5th Wheel 20,000 lbs. Hitch Kit For 8.0' Bed Only

                  Super Duty 2011-2025 5th Wheel 20,000 lbs. Hitch Kit For 8.0' Bed Only

                  SKU: PC3Z19D520A

                  $1,875.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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